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"Herman"  



Order Information
Payment Methods
Sales Tax
Phone Orders

Security & Privacy
Shipping
Returns
Gift Cards
Contact Us


Order Information
Payment Methods: We accept Visa, MasterCard, American Express, and Discover. Items that are backordered are not charged until they are shipped.

Sales Tax: 6% sales tax will be added to all orders placed within Connecticut.

Phone Orders: May be placed Monday - Friday 10 A.M. - 6 P.M.; Thursday 10 A.M. - 7:30; Saturday 9 A.M. - 5 P.M., and Sunday 12 Noon - 5 P.M. EST by calling (860)749-4420.

Security & Privacy
We use secure server technology to ensure that your credit card number and any other information you send us is safe. An Authentic Site is a web site which operates a secure server enabled by a VeriSign server Digital IDSM. The site's Digital ID allows for secure communications and encrypted transactions with site visitors through their browser connections. For more information regarding privacy view our Privacy Policy.

Shipping
Orders are processed within 24-48 hours of receipt. Deliveries are made via UPS. A physical shipping address is required - no deliveries are made to PO Boxes. UPS next day or UPS 2nd day is available. Expedited shipping is only available Monday - Friday and not on holidays. There is an additional cost for expedited shipping. Orders must be placed by noon EST for next day delivery. Orders placed on holidays and weekends will ship the next shipping day. Personalized and custom items require additional processing & shipping time. If you need further information, call (860)749-4420.

Returns
If you are not satisfied with an item, you may return it within 30 days of purchase for a full refund or exchange. Merchandise must be returned in its original packaging and be clean and unused. Personalized and custom items are non-returnable. Delivery charges are non-refundable.

Gift Cards
The perfect gift - it always fits!! Gift cards can be purchased in a variety of amounts. Be sure to include your personalized message. Sorry, gift cards cannot be redeemed online.

Contact Us
Please contact us with any questions or concerns you may have.

Phone: 860-749-4420
Customer Services: info@equestrianoutfitter.com

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